What to do if a holiday is CANCELLED!

[5huggy]

I would like to know if any other Forum members have already had to "claim" back currency - with respect to a cancelled holiday!

If so -what method do members think is best / most appropriate !

I have/had a trip to Cyprus booked for May 6th ( later @BazzaC 😉 🍻)

I have rung the supplier company (travel agent) this morning, and was advised to sit tight and wait for now, 

they had UK government time line of 30th of April ? - CLEARLY this is going to go beyond that IMHO.

I had Comprehensive insurance in place, way before this situation blew up  - "annual insurance"

The Holiday was paid for on Credit card

It is ATOL protected

My question's are - -

1/ do I hit the Credit card first, ATOL, or Insurance ?

2/ Wait until it is cancelled "officially" by the travel agent or Hotel? or instigate actions immediately!

Thanks in advance for any replies - advice.

Your replies or advice may just help other Forum members TOO!

Cyprus has restrictions in place already! - - 

Still current at:

19 March 2020

Updated:

18 March 2020

Latest update:

The Republic of Cyprus government has instructed all hotel and tourist accommodation to cease operations by 21 March, and to remain closed until 30 April. ('Summary' and 'Health' pages)

From 15 March, UK nationals (and other non-Cypriots) are not be permitted to enter the Republic of Cyprus for tourism.

[ChrisSilver]

12 minutes ago, 5huggy said:

2/ Wait until it is cancelled "officially" by the travel agent or Hotel? or instigate actions immediately!

I would wait for this first. You can then get a refund and try to get compensation from the airline by using this free online tool https://www.moneysavingexpert.com/travel/flight-delays/#resolvertool from Martin Lewis' Website (more info here) usually under EU law you would get compensation, however I am not entirely sure if it works or not given the current situation and it  would also depend on if the airline remains solvent. 

[5huggy]

Cheers @ChrisSilver  - 

4 minutes ago, ChrisSilver said:

if the airline remains solvent.

RYANAIR - Hmmmm not so sure!!!

5 minutes ago, ChrisSilver said:

this free online tool https://www.moneysavingexpert.com/travel/flight-delays/#resolvertool

excellent 👍 thank you - just printed to HARDCOPY the info 😉 - NO its not paranoia - its just that ALL rules seem to be changing so damned fast!🙄

[BazzaC]

Hi guys,

2nd  : wait, Ryanair do not normally offer a refund on any of their flights. 

Had a trip booked the 4th April to the U.K from Cyprus with Ryanair.  Had to wait for Ryanair to notify me via email and sms that the flight was officially canceled before I could even initiate the refund process. 

Paid with card as well. 

Will point out it took two days to log a refund request on their website (they must be inundated) and only managed to log one when I was given the manual option where I had to complete all the information boxes myself before submitting.

Still waiting for the refund, I think they mentioned 5-7 days to process and approx 5 -7 days for the card company.

 There was also the option to reschedule the flight at a later date, but like you mention, and has been mentioned on the forum, can they stay afloat till then ?

Best of luck and not to worry a couple in the fridge awaiting your arrival 😁🍻🌞

[5huggy]

4 minutes ago, BazzaC said:

Best of luck and not to worry a couple in the fridge awaiting your arrival 😁🍻🌞

thanks @BazzaC - good info ! 👍

Im just peeved I could have grabbed a couple more Kilo's off Arshimo with the fiat thats tied up in limbo now!

and I end up with the work to get MY money/currency back!

[Martlet]

I believe standard practice is to post all over facebook and twitter how unfair it is, how hard you worked for it and life is ruined, oblivious to the more substantial problems in the world. 

[Silvergun]

The only option i've been given by Ryanair so far is to rebook but not in April , but i will have to pay any increase in flight costs .