PayPal Buyer "Non - Protection" for Gold

[Pete]

I imagine this subject may have been discussed some while ago but I was reading the small print w.r.t. Paypal Buyer protection and copied the page for readers to see clearly in black & white that gold is not covered. That means, I assume, when you buy a gold sovereign, for example, from a fellow member on the forum, or eBay and it doesn't arrive or is not as described etc. then having paid using PP you are not covered. See paragraph 16.

 

[sovereignsteve]

I remember it was discussed when PP announced the new terms and there was great angst concerning it. However I'm sure one or two people were saying they were still honouring the protection; not sure if this was based on practical experience or asking them directly.

[AppleZippoandMetronome]

I wonder how much cover there is with ebay's own buyer protections. Also how does that work if you receive a counterfeit item? It seems pretty crazy to me given the amount of scammers out there that they would wash their hand of all protections concerning buying gold.

[Melon]

8 hours ago, Pete said:

I imagine this subject may have been discussed some while ago but I was reading the small print w.r.t. Paypal Buyer protection and copied the page for readers to see clearly in black & white that gold is not covered. That means, I assume, when you buy a gold sovereign, for example, from a fellow member on the forum, or eBay and it doesn't arrive or is not as described etc. then having paid using PP you are not covered. See paragraph 16.

It's not really explicitly clear in my mind. What do they count as gold? If I buy a watch with a gold case, am I covered? What about a gold necklace? Is a Sovereign classed as gold or a collectable coin? What about if the gold coin costs double spot, is it still just gold to them? So many rhetorical questions! 😂

7 hours ago, AppleZippoandMetronome said:

I wonder how much cover there is with ebay's own buyer protections. Also how does that work if you receive a counterfeit item? It seems pretty crazy to me given the amount of scammers out there that they would wash their hand of all protections concerning buying gold.

Seems to me like you've just described exactly why they've washed their hands of all protection concerning gold! 😅

[sovereignsteve]

1 hour ago, Melon said:

Seems to me like you've just described exactly why they've washed their hands of all protection concerning gold! 

but these scammers exist everywhere, not just with gold sales.

PP is in the position of being able to control the payment; when they allow it to be released and being able to recoup the money.

There is no reason IMO to treat gold any differently to other sales. It's similar to the Royal Mail refusing to insure PMs, it's an easy get out for them.

[Melon]

4 minutes ago, sovereignsteve said:

but these scammers exist everywhere, not just with gold sales.

PP is in the position of being able to control the payment; when they allow it to be released and being able to recoup the money.

There is no reason IMO to treat gold any differently to other sales. It's similar to the Royal Mail refusing to insure PMs, it's an easy get out for them.

There you go, you cracked it! 

[Uksilverstackers]

Why not other PM’s, I guess that is to follow....

And its not just ebay, this would also include dealers / online shops etc that take Paypal as payment. 
 

Some process card payments via PP for goods / services, can you claim back via the card company as if you paid directly using a card.

[Uksilverstackers]

Outside of Gold, if I am reading this correctly, item 15 would refer to the click and collect option for ANY purchases. I use that all the time on Ebay if the option is available, as very convenient for me.