Premium problems

[niklassthlm]

Hi, im trying to activate my premium membership but it does not work it seems. Who can help me. I have payed but no joy. ?

[ilovesilverireallydo]

35 minutes ago, niklassthlm said:

Hi, im trying to activate my premium membership but it does not work it seems. Who can help me. I have payed but no joy. ?

@ChrisSIlver

[ChrisSilver]

Hi @niklassthlm ,

You have clicked through to purchase premium membership however you haven't completed payment. Please see the following links which will help you to complete payment.

To manage your premium membership and to pay https://thesilverforum.com/clients/purchases/

To check your cards securely stored on file for automatic payment https://thesilverforum.com/clients/cards/

 

[niklassthlm]

Hi @ChrisSIlver Thanks!

I have compleated the payment a number of times, i get this reply (se below) but then nothing, please advise. /Niklas

 

Payment Processing

This page is secure

Thank you for your order.

Your payment is currently processing.
You will receive an email when your order is complete.

You can keep track of the status of this order in Your Orders

Order Review

Print Invoice

Order #2604

[ChrisSilver]

Hi. There are no transactions attached to your order in admin, this includes pending transactions. A processing order means that payment hasn't been made.

You will need to click the link that I sent in my last message, put your card details in and complete payment. After you have completed payment then you will a confirmation email that payment has been received and your account will be automatically upgraded to a premium members account.

[ChrisSilver]

Payment has now been received thank you.

[niklassthlm]

2 minutes ago, ChrisSIlver said:

Hi. There are no transactions attached to your order in admin, this includes pending transactions. A processing order means that payment hasn't been made.

You will need to click the link that I sent in my last message, put your card details in and complete payment. After you have completed payment then you will a confirmation email that payment has been received and your account will be automatically upgraded to a premium members account.

Yes, i understand, i have done that a number of times now, i used another card and now it worked! Thanks /Niklas

[niklassthlm]

1 minute ago, ChrisSIlver said:

Payment has now been received thank you.

perfect!