This is my first time using Royal Mint and have never dealt with anyone so amateurish. I placed an order and could only have the item delivered to my billing address -fine. I assumed i could rearrange delivery for a weekend or collect from a depot - neither of these options are available by dhl at royal mint as have blocked it.
I have rang them x4 this week each time they say they will contact dhl for me to be able to collect but then they dont get back to me. And they dont reply to emails!
first and last time using them