NCS - Conservation fees

[happy2gether]

NCS - conservation of coins

I'm not sure if it's known regarding these texts:

old form: "All uncertified coins 1955 to present, except coins requiring an NGC Oversize Holder (over 45 mm). Fee includes evaluation, conservation and grading / encapsulation by NGC. Maximum value $2,000 per coin. If NCS believes that conservation will not benefit a coin submitted under the NCS Modern + NGC Grading tier, it will be transferred to NGC and the full fee will apply."

new form: "All uncertified coins 1955 to present, except coins requiring an NGC Oversize Holder (over 45 mm). NGC grading fees additional. Maximum value $2,000. If NCS believes that conservation will not benefit a coin submitted under the NGC Modern tier, it will be transferred to NGC for grading and only the NGC grading fees will apply."

I tried NCS for the first time and not all coins got NCS conservation. They have charged full price (NCS + NGC). I'm not sure if I understood it correctly, but due to explanation that only NGC grading fees would apply, I'm trying to get the NCS fees back.

[ZatStackz]

I recently submitted 2 coins for NCS but 1 didn't need it, and I was only charged for the one.  You should be able to call them and sort it out.

[Mkman123]

OP, go to the NGC site and message them there, their customer service will reply to you asap, they are good at making things right.

[happy2gether]

Thanks for the answers.

Update: In my case they charged everything first, but some coins did not get NCS treatment and they did not refund me anything (even no refund credit to my account because I had 2 submissions after). I talked to staff at submission center and wrote NGC an email too. Nobody told me that I got refund credited to my member account after my email. I saw it with my recent submission for which I had to pay less. Strange communication.

I just want to remind collectors with this post that they can get NCS fees back if the coin did not get conservation.