Rust spot on my gold griffin

[Gordon]

Red spots on gold coins do happen ive had a good few myself. You can get it conserved with ngc and that will get rid of any red spots But because of the sellers attitude i would just return it for a full refund. As you should be able to pick one up cheaper as its only a bullion coin

[Roy]

Is the problem that it has a red spot or that the OP paid too much money for it?

[Hennypenny]

33 minutes ago, BackyardBullion said:

@Hennypenny

I would also suggest (if eBay is your only recourse to buy these coins) that you keep an eye on auctions. 

I have seen some sold auction listings end with prices around the £350 mark - and this was when gold was £75/Oz more than it is right now.

Failing that, buying from Europe might be a better option, GS.be have them for about £350 inc. postage.

https://goldsilver.be/en/gold/946-14-oz-gold-queen-s-beast-2017-griffin.html?search_query=Griffin&results=7

 

Thank you Backyardbullion for the Goldsilver website. I didn't realise that the Lion and Griffin are still available for only £335, plus £25 postage. I should have joined your forum before getting into this.

[5huggy]

12 minutes ago, Hennypenny said:

Thank you Backyardbullion for the Goldsilver website. I didn't realise that the Lion and Griffin are still available for only £335, plus £25 postage. I should have joined your forum before getting into this.

Might "pay" you to think about "UPGRADING" membership too!  

Earlier access to opportunities from other members - can result in negating the COST of "support " of the Forum !

Just IMHO 

[Martlet]

Lessons learnt here, always ask for straight refund, it avoids the claims of trying it on and just simpler to deal with.  Return postage might be a factor but bear it. Second lesson is not to buy from stock photos (unless an established dealer).  Accepting someone could switch coins, you at least have that evidence if something is not as expected.  

 

[kimchi]

39 minutes ago, Hennypenny said:

Thank you Backyardbullion for the Goldsilver website. I didn't realise that the Lion and Griffin are still available for only £335, plus £25 postage. I should have joined your forum before getting into this.

Don't worry, you are certainly not the first to find this place after a bad experience - in my case unfortunately it was after buying quite a lot of silver in the UK with full VAT before I found on here it could be bought much cheaper from Europe.

The problem with these beasts is that they are bullion coins which have attracted collector attention and a premium, so top quality is never guaranteed. You might buy one from Goldsilver that is scratched say, and if you aren't happy (this company in particular is notorious on here for its 'customer service' have a search!) - they will tell you 'tough it's bullion'.

You are lucky that the seller is saying the coin was in perfectly fine condition when sent and as they also used a stock photo you can try to get a refund. That they 'suddenly' found they had taken pictures before sending means nothing as they also say they've dealt with multiples of these, it could be a photo of any of them.

I agree don't go for the partial refund angle. It may seem like a reasonable compromise but as a seller I would suspect a chancer. There is every chance they didn't examine the coin carefully and missed the spot, thinking the coin was a good one, but I would leave bad feedback once resolved for the unnecessary tone of their replies.

I also agree with all the lessons learned folk have shared - wise advise! You could put up a Wanted ad in the sales section here and specify the quality you are after. I would probably stick to established members/sellers until you have a bit more experience. Wherever you are buying, always ask sellers about condition unless you are buying simple cheap as chips bullion.

If you pay to be a member here you get to see For Sale ads for three days before 'free' members do. Obviously the best bargains and hot coins go very quickly at times! As @5huggy and others say this can very quickly actually pay for itself depending on what and how much you buy.

Good luck and let us know how you get on

 

[Downs523]

Has the dispute been raised on ebay yet? I saw you had to wait until xxx, is that to commence the dispute or to get a reply from the seller? Good luck

[pricha]

The seller admits he has used a stock photo. This is against eBay policy . He hasn't got a leg to stand on. You'll be fully refunded. 

[dicker]

Just seen this thread.  
 

Using a photo of a coin you are not selling is very poor, and of course just looks like you are hiding something. 
 

Seller using bullying language - a sign of wrongful indignation

Best

Dicker

[RoughDog]

On 19/10/2019 at 06:53, Pipers said:

My first thought was what do you expect from an eBay seller!

  Right did you buy the coin close to spot as bullion? 

Have you got the coin that was advertised? 

Did the seller send you the wrong coin by mistake? 

To be honest with you the beast coins are very popular and if you are back buying then you will be paying a hefty price for the coins.  Copper or red spots can happen on any coins but the seller should of informed the buyer it had developed a red spot.  There is a very slight chance the spot came in transit.  I would expect to get a small discount on the coin if it had a red spot. 

 

  get some krugerands from the 70s, lots more copper but no red spots in over 40 years. at least its not a red spotted proof..🙄 😁🤯😜🤩 

[Pipers]

I hardly ever buy from eBay any more.  If you do use eBay do not use a credit card, use a debit card, your rights are cr-p

Also do not pay for sign for unless you are going to pay for special delivery best is special delivery then first class post Do not pay for sign for! 

Film opening parcels not just pms but get in the habit of all Amazon and eBay items!  in fact my daughter films all of her packages since she received a dress that was damaged from a shop and had a hard time getting a refund. 

Does the seller have a YouTube channel then you can complain to the watchdog  the ASA is one I have used just link in the the channel and the eBay listing plus times you watched etc. This sh-ts the seller up if they are a real business then they will speak to you but if they are a con merchant then tough luck. 

 

[dicker]

Definitely horses for courses - many things it’s great for but I steer clear for anything expensive!

[Varus]

The problem with the red spots on gold coins is well known. Somebody made an EDX (energy disperse X-ray) analysis on the spot and found silver. It is probably a contamination of silver on the die. Maybe a cross contamination from the production of silver coins at the Royal Mint.

[Murph]

On 19/10/2019 at 09:51, BackyardBullion said:

@Hennypenny

 

Failing that, buying from Europe might be a better option, GS.be have them for about £350 inc. postage.

https://goldsilver.be/en/gold/946-14-oz-gold-queen-s-beast-2017-griffin.html?search_query=Griffin&results=7

 

 

 

Pointing the poor guy to goldsilver be, lol. 

 

Out of the frying pan into the fire!

[Hennypenny]

2 hours ago, Murph said:

 

Pointing the poor guy to goldsilver be, lol. 

 

Out of the frying pan into the fire!

Not sure what you mean by that statement, because I've just received my order from goldsilver.be and I'm very impressed with the packaging and the coins were all in good condition protected inside plastic sleeves.

[BackyardBullion]

3 hours ago, Hennypenny said:

Not sure what you mean by that statement, because I've just received my order from goldsilver.be and I'm very impressed with the packaging and the coins were all in good condition protected inside plastic sleeves.

Sometimes they have issues with delivery and customer services is all. They do a great job when they get it right but a very terrible job when they don't!

[Hennypenny]

Yay, eBay found in my favour and will issue a full refund once I return the coin. How do I prevent the seller from saying that I returned a different coin etc?

[Downs523]

1 hour ago, Hennypenny said:

Yay, eBay found in my favour and will issue a full refund once I return the coin. How do I prevent the seller from saying that I returned a different coin etc?

That's always going to be a worry, I would send special delivery and possibly video yourself packing it into a sealed parcel. Maybe weigh the parcel and photograph that. Hopefully it goes ok for you. Good they found in your favour though 👍

[Downs523]

On 26/10/2019 at 03:44, Murph said:

 

Pointing the poor guy to goldsilver be, lol. 

 

Out of the frying pan into the fire!

Goldsilver.be always been good for me

 Always cheaper than european mint too for what I buy. 

[Hennypenny]

2 hours ago, Downs523 said:

That's always going to be a worry, I would send special delivery and possibly video yourself packing it into a sealed parcel. Maybe weigh the parcel and photograph that. Hopefully it goes ok for you. Good they found in your favour though 👍

Thanks for the advice.

I've just found out that eBay has removed the negative feedback I left for this seller 'The coin has a blemish and seller used stock pictures'. I asked eBay why they removed it if they believed me. They could not answer me. It shows that sellers with 100% feedback may not be what it seems.

[Midasfrog]

Your making one hell of a fuss over a tiny copper spot on a Bullion coin  I would be very wary about selling anything to you . There are two sides to buying and selling with good communication from both sides there should not be to many issues or any reason to leave negative feedback or post a sellers private ebay  messages which should have been kept between you and the seller . Have you contacted the seller to let them know your posting their ebay messages on a public forum ??

[Hennypenny]

Yes, they couldn't care less what you guys think. 

[StackemHigh]

Fine Gold isn't an alloy so can't red spot. Buying this type can save a few hassles. 

[JunkBond]

The Griffin is not made from alloy, it's 9999.

[AurumArgenti]

What's the 0001. Made of?