FedEx won’t delive gold coins /bullions

[Panda82]

Picked up a few gold pandas from an auction in Japan , after a smooth payment and shipment out of Japan,the parcel has been held For clearance in Stansted. After I rang and emailed fedex to explain they are investment gold and should not have tax on them , fedex refused to deliver the parcel to my home address as the value of the parcel is over 2500 usd , had to pick up either myself or rearrange another delivery through another person or company.

so if you buying from overseas and use fedex , be ware of they don’t do door to door delivery if your goods valued over 2500usd

[Xander]

It could be as a result of light-fingered delivery men.

[longplay]

I looked recently and basically no one but Royal Mail Special Delivery allows shipping of precious metals (in the UK). Which was a bit of a surprise.

[RoughDog]

19 hours ago, longplay said:

I looked recently and basically no one but Royal Mail Special Delivery allows shipping of precious metals (in the UK). Which was a bit of a surprise.

Especially as the royal mint use DHL

[Paul]

18 minutes ago, RoughDog said:

Especially as the royal mint use DHL

Given the Royal Mint is a very large organisation and will be sending 10,000s of items out daily i would have thought

They will probably have have a different set of terms & conditions that Joe Public doesn't have

I have read on internet research BBP and Baird & Co both have separate insurance policy cover for "goods in transit", should the worst happen

[longplay]

2 hours ago, RoughDog said:

Especially as the royal mint use DHL

Possibly different for their business customers, but using the parcel option from the DHL site clearly states precious metals are out:

https://www.ipostparcels.com/parcel-delivery/uk-prohibited-items

Express is a bit more vague. Bullion is out, as are commemorative coins/medals (but only in excess of £2,000 on the latter):

https://parcel.dhl.co.uk/what-you-can-and-cant-send/

For packages under £250, the RM actually use Royal Mail Tracked48. Which is interesting, as it only appears to cover up to £100.