Problems with RM capsules

[Fivepoundfred]

Last week i received a gold proof £5 from the RM and when i opened the case the coin was loose and out of the capsule and on close inspection had marks as a result. Obviously it was sent straight back and i had a rant at my account manager. This also happened with the previous £5 i purchased from the RM so they were well aware that there was a problem.

Not sure about other coins but the £5 have been coming in push fit capsules, not screw fit as with previous issues. When i closed the capsule myself it appeared to fit fairly tightly so i am not sure if they are just not closing the capsules correctly or they are working loose in transit.

This is really not good at all, these are very expensive premium low mintage coins, i really do not know what the mint are playing at.

The replacement is en route and to say that i will be examining this coin extremely closely is understatement of the year.

If this happens again i will not buy from them and look for dated versions that i can get in better condition.

[Fivepoundfred]

Good news RM sent new coin with inserts in case to stop capsule opening, worked very well, bad news 1 cm scratch on coin !! Off we go to the post office again.

I am a massive fan of the Royal mint coins, the fantastic designs, the cases, booklets and so on but this is just complete garbage, it really diminishes the desire to collect coins sometimes.

Anyone looking for a quality control job ?

Just seen Numistackers youtube video of the gold proof QB, you really should not be having to conserve brand new gold proof coins prior to grading !