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Janeey

GOLDSILVER.BE TERRIBLE !

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I am now hearing many other stories from stackers who have had bad experiences with this company . Apparently they have had many bad reviews but go round deleting them all 😲 should they be on business! I don’t think so! They are con men and don’t care about the people putting money in their pockets . I don’t know how anyone would want to buy from them no matter what the saving which isn’t much . 

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1 hour ago, Janeey said:

I am now hearing many other stories from stackers who have had bad experiences with this company . Apparently they have had many bad reviews but go round deleting them all 😲 should they be on business! I don’t think so! They are con men and don’t care about the people putting money in their pockets . I don’t know how anyone would want to buy from them no matter what the saving which isn’t much . 

i would buy off these people to save some money. i am glad they are in business as i have got some good deals from them. i could not care less if they called me from a pig to a dog - and they have. As long as the coins are alright and delivered that is fine by me. If they have the coins i want at the best price i will buy from them again and again and again. It is water off a duck's back.

They are not con men. There is no con. Long ago i learnt to be careful with pricing when you move between currencies. For example you are always screwed over by paypal with their poor rates, so what seemed a bargain on ebay turned out to be anything but. Paypal are shakedown merchants but these small websites have exchange software that does what it does. They don't set the rates. Eva is not in the backend of the website fiddling with it to inflate GBP prices. i don't expect she has a clue.

They don't have the best customer service. Most of us here know that. Every now and again someone creates a thread complaining about the service or some such but next week there is a post about a good deal on GS.be and many are piling in.

Edited by sixgun

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22 hours ago, sixgun said:

i would buy off these people to save some money. i am glad they are in business as i have got some good deals from them. i could not care less if they called me from a pig to a dog - and they have. As long as the coins are alright and delivered that is fine by me. If they have the coins i want at the best price i will buy from them again and again and again. It is water off a duck's back.

They are not con men. There is no con. Long ago i learnt to be careful with pricing when you move between currencies. For example you are always screwed over by paypal with their poor rates, so what seemed a bargain on ebay turned out to be anything but. Paypal are shakedown merchants but these small websites have exchange software that does what it does. They don't set the rates. Eva is not in the backend of the website fiddling with it to inflate GBP prices. i don't expect she has a clue.

They don't have the best customer service. Most of us here know that. Every now and again someone creates a thread complaining about the service or some such but next week there is a post about a good deal on GS.be and many are piling in.

Sadly, I have to agree Six, until someone comes along with matching prices and better customer service I'll still be using gsbe.  Ive not had any problems as of yet but as 90% of my purchasing is for weight im not too concerned.  They know they are the cheapest and can do what they want.  Their margins are that low on  orders losing one of two customers is neither here nor there to them.

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21 minutes ago, ChrisF said:

Sadly, I have to agree Six, until someone comes along with matching prices and better customer service I'll still be using gsbe.  Ive not had any problems as of yet but as 90% of my purchasing is for weight im not too concerned.  They know they are the cheapest and can do what they want.  Their margins are that low on  orders losing one of two customers is neither here nor there to them.

I pretty much agree and it is no 'con' job I don't think - they offer cheap bullion (often the cheapest) and what you might get in return (from two of my three orders so far, so just mho) is poor condition stuff, but it's bullion prices on tiny margins.

What I don't get is them being so rude to customers, and not just in a dismissive one line email - actually taking the time to write long moaning missives when basically a '**** off, we don't care' would have summed it up and taken them far less time.

 

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33 minutes ago, kimchi said:

 

What I don't get is them being so rude to customers, and not just in a dismissive one line email - actually taking the time to write long moaning missives

 

I have a theory customer service employees are shouted at a lot, allowed only bread and water for sustenance, and have to pass a desensitization course twice annually. But, like, i could be wrong.

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14 minutes ago, swAgger said:

I have a theory customer service employees are shouted at a lot, allowed only bread and water for sustenance, and have to pass a desensitization course twice annually. But, like, i could be wrong.

If they're making so little on such big orders, imagine what the wages and working conditions must be like :o

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Does anyone know if GSbe reps get commission? Maybe they'd rather churn through sales all day with people who don't have anything to ask rather than waste precious time on manners. And to hell with the damage it does to the company through reviews and forum rants, it's not like the reps have shares in the company. Just thinking out loud..

Remember when good manners didn't cost a penny? Now it seems to carry a premium! :D

 

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I have used Goldsilver.be a couple of times and never had a problem with them.  I have experienced the bluntness to a question I asked but it was no big deal.  I imagine they get a lot of emails asking for the best quality coins when they as dealers only see it as bullion.

As people have said, it’s better to use Transferwise to send Euros.

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6 hours ago, RichmondStacker said:

I have used Goldsilver.be a couple of times and never had a problem with them.  I have experienced the bluntness to a question I asked but it was no big deal.  I imagine they get a lot of emails asking for the best quality coins when they as dealers only see it as bullion.

As people have said, it’s better to use Transferwise to send Euros.

Was the person you spoke with named Eva? I hear she's a real looker. It's all over the internet.

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1 minute ago, 999magnum said:

Hey that's a fake Eva. The real one is blond and just as hot!

 

2 minutes ago, 999magnum said:

Hey that's a fake Eva. The real one is blond and just as hot!

How hot ? 

No wonder why any sort of porn do sell 

you have a fantastic taste mate :ph34r:

67D17ED4-0D96-434D-844C-B4665E6B128D.jpeg

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Just now, 999magnum said:

I would need LOTS of drinks to get with that!!!

That’s fine mate , if I am going to pay for the drinks I Will provided a comprehensive nights out for you 

I will also provided a proper eva for u 

just like the old American pie film :D

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2 minutes ago, fehk2001 said:

That’s fine mate , if I am going to pay for the drinks I Will provided a comprehensive nights out for you 

I will also provided a proper eva for u 

just like the old American pie film :D

Oh my...I'm feeling queezy...

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