Roy

Proof of Gold Fracking   An assortment of trinkets courtesy of @arphethean(Holy Hand Grenade, 1/10 AGE & Aztec agozzers) and @James32(1/4oz Brit).    The Aztec bar is for comparison purposes only. 

Ah, the old 'I just joined 2 hours ago and my first post is to complain about a dealer' ruse.
 

newbies!😁

Welcome to the forum @Roy, i think you'll like it here! 

Welcome aboard Roy 😀 

Ha, brilliant. Newbie Roy. 
I think it's only natural for new members to introduce themselves first.
 

Hi Gary
I see I am a bit late to the party here as I've been tied up in meetings all morning. I really do not understand why you felt the need to air something that I thought we had already addressed to your complete satisfaction.
Since this is in the public domain I am respecting your privacy, but here are the facts to put the record straight. I am very proud of my wonderful team who bend over backwards to help people all they can, it is a shame when this is not appreciated.
You have purchased several times from us and due to the amount of money spent overall, we requested standard compliance information. The fact that we have these procedures, keeps our bank and our merchant terminal provider happy. We do not pass this data onto anyone and this was clearly explained to you in a long email from me personally. Bullion dealers are routinely targeted by fraudsters using innocent people's money to buy bullion that can be easily turned into cash, our request to you was strictly standard practice - nothing more than that.
This was your tenth order over a period of almost 7 years so yes, since you seemed so upset about being asked for ID and your orders are not of enormous value, I felt it reasonably safe to make a small exception in this case. You ordered 2021 coins and 2022 coins. Our database was out, so there were no 2021 coins available but I did have 2022 coins coming in. 
In addition to waiving the ID request, I offered you a discount of £43.46 or a refund for the 2021 coins.
You were not happy with this offer and requested a refund. My sales team processed the refund immediately and advised that it may not show up immediately on your account.
I am interested to know what else we could possibly have done to please you?
I hope that whatever pain you are in will pass soon.
Best wishes
Caroline
 

Hi Everyone
Thank you all for the lovely things you have said about our team at Bleyer and kind words of support, even from Lawrence at Chards. 
Things are very difficult at the moment for everyone. People have been set against one another and bent a bit out of shape - whether about Brexit, Covid, Ukraine or something else.
We recognise this and try to combat it by showing compassion, rather than getting angry as that doesn't help anyone.
I think it helps to think of us as all being on the same team.
I hope you all have a wonderful day, I have a bit of Devon sunshine here to put a smile on my face as well as knowing that many of you have our backs.
Thank you again.
Caroline
 

Ah, the old 'I just joined 2 hours ago and my first post is to complain about a dealer' ruse.
 

Ah, the old 'I just joined 2 hours ago and my first post is to complain about a dealer' ruse.
 

Ah, the old 'I just joined 2 hours ago and my first post is to complain about a dealer' ruse.
 

Ah, the old 'I just joined 2 hours ago and my first post is to complain about a dealer' ruse.
 

What time does the market open?

Ah, the old 'I just joined 2 hours ago and my first post is to complain about a dealer' ruse.
 

Ah, the old 'I just joined 2 hours ago and my first post is to complain about a dealer' ruse.
 

Ah, the old 'I just joined 2 hours ago and my first post is to complain about a dealer' ruse.
 

I once knew a man with a wooden leg named Smith .......

When you say the 'Philip Nathan Britannia', I believe you are referring to the original 1987 design which I agree is wonderful but for the benefit of other members, may I respectfully refer you to his other designs which , personally, I think are equals, the 1997 superlative.
In quarter ounce form:
22k (916.7)
 




 
Mr. Nathan is clearly an talented fellow who appreciates history, and this is reflected in his designs. 
https://www.chards.co.uk/gold-proof-britannia-set-philip-nathan/13782
 

I crease with laughter every time that actress Tuppence Middleton appears in a film, I just think, poor unfortunate woman. Being a British actress as well, she'd have got some right stick at school with that name. I know when I was at secondary school, the term 'tuppence' was used a lot. I don't buy the Google definitions that it's an old fashioned term.

Ah, the old 'I just joined 2 hours ago and my first post is to complain about a dealer' ruse.
 

Ah, the old 'I just joined 2 hours ago and my first post is to complain about a dealer' ruse.
 

Ah, the old 'I just joined 2 hours ago and my first post is to complain about a dealer' ruse.
 

What time does the market open?

What time does the market open?