• The above Banner is a Sponsored Banner.

    Upgrade to Premium Membership to remove this Banner & All Google Ads. For full list of Premium Member benefits Click HERE.

Kleiner

Member
  • Content Count

    40
  • Joined

  • Last visited

  • Feedback

    N/A
  • Country

    Hungary

Recent Profile Visitors

The recent visitors block is disabled and is not being shown to other users.

  1. Kleiner

    Goldsilver.be refuse to send my order?

    Hello everyone, Now It is 33 days ago since I made the order (the one they refuse to ship) on https://goldsilver.be/en/ Still trying to get in touch with them without any response. Nothing has happened at all.
  2. Kleiner

    Goldsilver.be refuse to send my order?

    It's ok. Perhaps I was not clear in my statement. I am trying my best.
  3. Kleiner

    Goldsilver.be refuse to send my order?

    Promise to keep you all updated a soon as I hear anything. I have been trying to get in touch with https://goldsilver.be/en/ several times without any response. As you all already know, I did made myself clear from the early beginning that I wanted advice, which you guys on ⭐thesilverforum⭐ gave me a lot of. And thank you mate, I need that luck. I appreciate every advice that have been giving to me.
  4. Kleiner

    Goldsilver.be refuse to send my order?

    No I have not 😕 No coins, No refund, No answer to my emails.
  5. Kleiner

    Goldsilver.be refuse to send my order?

    Thank you for pointing this out, @sixgun. I appreciate it. Firstly, yes, the deal was done on the terms as they were. Secondly, they canceled the order even though I did not ask for it (I have been saying this 10^100 times now). Thirdly, when they cancelled the order they did not mention any consequences that would be for me. Fourthly, the bill came 7 days after I made the order they now refuse to ship. (During these days they clearly stated that my order would be shipped within 5 days)
  6. Kleiner

    Goldsilver.be refuse to send my order?

    Thank you for pointing this out. But where exactly did it say that? It only says: Article 7 : Right of cancellation Article VI.47 of the Economic Activity Code stipulates that the consumer has the right to notify the vendor that he is cancelling his purchase without penalty and without justification within 14 working days as from the day after the delivery of the product or the end of the service contract. This right of withdrawal does not extend to the professional buyer. However, Article VI.53 of the Economic Activity Code states that the consumer may only exercise the right of withdrawal specified in Article VI.47 for (2°-) for the provision of goods or services whose price depends on fluctuations in the financial market outside the supplier's control and likely to occur during the cancellation period. Also, neither the consumer nor the professional buyer has the right of withdrawal in their contractual relations with S.P.R.L. ELECTRUM. In my case, I did not ask to cancel my order. But GoldSilver.be canceled it anyway without pointing out that I must pay any fee (so basically they breached their own laws). Moreover, no bill was issued at all. It appeared three mount later, seven days after I did the new order, which they still have not shipped.
  7. Kleiner

    Goldsilver.be refuse to send my order?

    David called me crook and criminal. I wounder if it is me or he who is the crook and criminal.
  8. Kleiner

    Goldsilver.be refuse to send my order?

    As known, back in July when they cancelled the order without me even asking for it there was NOTHING discussed about any bill or any damage. On 7th Oktober 2018 I came back and did a new order for 9700€. I payed immediately and they send a message that they are currently processing my GOLDSILVER.BE order. On 10th Oktober 2018 I send a message and asking when my order will be shipped - and I got the answer: 1 PARCEL TODAY Alright, 1 PARCEL TOMORROW ----> I replied by saying Looking forward to this. Best regards, Regards, Christine Klainer On 12th Oktober 2018 David sends me an email basically saying: Do you remember the order from July? Now pay the damage! - Or you will never see the rest of your order. On 13th Oktober 2018 early on the morning I check on my ORDER HISTORY on https://goldsilver.be and discover that a "charge" has appeared from nowhere that day at 9:30. This "bill" suppose to be the "damage" from July. Since 13th Oktober 2018 I have been sending Goldsilver.be email without getting any response. Seems like after all he was right about not sending me the rest of my order (635 coins). This is an update for those of you whom have been sending me PMs asking if I have received MY the order.
  9. Kleiner

    Goldsilver.be refuse to send my order?

    They have shipped 20 coins of 655. (655-20) coins = 635 coins 20 coins = 323€ (shipped) 635 coins = 9350€ (the amount they have kept and not shipped)
  10. Kleiner

    Goldsilver.be refuse to send my order?

    Still my coins have not been shipped, I have not heard anything from them. I made the order 7th Oktober.
  11. Kleiner

    Goldsilver.be refuse to send my order?

    1. I did not ask for cancelling of my order. Rather I asked to change it. 2. How much was the change? Well my original order was a sum of 11600 euro. I wanted to buy exact same coins but less., - 9000 euro. The difference was 2600 euro. They could have said. Okej, but since you wanna change the contract you have to pay 25 euro fee. That would be okej for me. As it is already known, they did not do that. They cancelled my order and said nothing. Then three moths later I do a new order - guess what - they take my order in ransom. Are you okej with that? Is the way they act proportional? Furthermore, unlike GS, I am willing to talk in a sensible way.
  12. Kleiner

    Goldsilver.be refuse to send my order?

    This is what I have been trying to explain the whole time.