I've been trying to close my account since my last post. Today it seems to have finally managed, with another ridiculous message exchange of course:
Hi again, I was expecting a reply two days ago, as to how I can delete my account. Can you please help me in this?
(no reply for weeks)
Hello, I have asked several times to delete my account and remove all personal information from your systems. If I do not get a reply in 24 hours I will have to contact all relevant authorities.
Dear Sir, You do not have an account with our company.
A little strange since I connected a couple of hours ago and also just got a mail from you (with my full details!) saying that my account (which I supposedly don’t have with your company…) has been deactivated.
Anyway I am glad this is finally over, finishing one of my most disappointing experience with a bullion company!
I really wonder how companies with such service can still remain in business... 🤔