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airmac

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About airmac

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  • Location:
    Luxembourg
  • Stacker/Collector:
    Stacker & Collector

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  1. airmac

    🎅 Christmas Prize Draw 🎅

    Put me on, just trying to figure out what to put in the draw
  2. airmac

    Goldsilver.be refuse to send my order?

    And that's what I been saying the whole time, maybe not expressing myself correctly. Since there is no debt till there is a bill, and saying pay so much is not a bill. Also one item has nothing to do with the other. The order was accepted, paid for and not shipped. The other item is the cancelling for which they never sent a detailed bill on which any discussions between OP and gs.be could be based on. They did not before accepting his order say he will not receive it till any damages are paid for which you have not received a bill. The other thing I was wondering about in the beginning is the sum of 390. Is this solely based on the loss or did they add penalties to it for nonpayment of the bill they never sent. I don't know what the actual damages are, they may only be pennies and they added because of not paying a bill that was never sent or if they just said 390 sounds like a good number for today. An order was originally placed and then asked to change, they decided to cancel but warned of damages. Ok, now show in a bill what those damages are if any. That is also the way it should be, then if an agreement cant be reached for payment there is the legal procedures for whichever side. Not this mafia style blackmail. Also wouldn't there be some kind of prescription time for how long before you can even claim damages?
  3. airmac

    Goldsilver.be refuse to send my order?

    But what we all are doing is speculating or do you have all and every transcript? I'm not trying to be an armchair lawyer, as I have no legal degrees. I'm just stating my opinion to the situation. They wrote to him this creates damages to gs.be . Ok, so maybe it does, I don't know. But then they should send a detailed bill afterwards, that's my point. Not wait and then blackmail. If it was done properly imo we wouldn't even be discussing it. I'm not trying to argue, just saying what I see and think.
  4. airmac

    Goldsilver.be refuse to send my order?

    The way I'm seeing it, is they have a right to damages. That in my opinion is not the discussion. My problem is, in 3 months they have not sent a bill for damages. Personally if it was me I would have paid the bill before the order if I had known about it. We all work on budgets, so knowing I had a bill to pay I may not have ordered for that month then, and paid instead. Now they wait till they get a large sum of money for an order they accepted and then tell the customer you can only have your goods after paying a bill we made several days after the order. That for me is not acceptable. It gives the impression they were waiting for a possibility to blackmail him and therefore waited. I say impression because I don't know they're thoughts. But it definitely isn't transparency or good customer service in my opinion.
  5. airmac

    Goldsilver.be refuse to send my order?

    Thanks, for patiently explaining to me
  6. airmac

    Goldsilver.be refuse to send my order?

    Doesn't it make any difference that the bill only suddenly gets issued after witholding goods and threats of lawyers? Or is that irrelevant?
  7. airmac

    Goldsilver.be refuse to send my order?

    My understanding of timeline was: He ordered, then cancelled/changed order and was told there would be damages. Orders later again at some point and they accept order and only deliver 1/10 of value til he pays damages. Now he gets informed there are 390 euros damage and he will only receive rest value of 900 euro order after payment of 390. But that only in email and not an actual bill. I'm willing to stand corrected if wrong but this is how I understood the whole thing Added 0 minutes later... Did you at anytime receive a bill from them for order cancellation?
  8. airmac

    Goldsilver.be refuse to send my order?

    Wouldn't they have had to send him a bill after they had sold the monsterbox? Instead of simply not letting him settle his debt when notified and thus maybe have them adding additional costs for nonpayment of bill on time? I am no lawyer and so am actually really interested in the answers. Like in Luxembourg, you do not have a debt until a bill is sent and get additional charges as time for payment increases. Could it be 390 euros because they have added additional charges for nonpayment before he was even advised of what was due?
  9. airmac

    Goldsilver.be refuse to send my order?

    Its The amount they are withholding that intrigues me. They say he owes 390 euros. Ok, I can guess they figured that out somehow, but if I understood correctly from OP they only sent like 100 euros worth from his order and are holding 900 of euros back til he pays 390. That is what I don't understand as being correct. If they went and sent all except the 390 I could understand but they only sent a hundred euros worth and Kept majority of goods til bill settled.
  10. airmac

    Goldsilver.be refuse to send my order?

    What I'd like to understand and know if its right. Is as far as I understood they withheld the majority of his order til payment of cancellation fees. That would men they are holding thousands of euros til payment of 390 euros. Isn't that though extortian? I could understand witholding the amount they say is owed in goods til payment but like 10 times the amount?
  11. airmac

    Goldsilver.be refuse to send my order?

    I guess I've always been lucky since I've never received that kind of impression or treatment myself. Or is it maybe just my charming personality? 😄
  12. airmac

    Goldsilver.be refuse to send my order?

    You and me both know that's not necessarily the car in the states because of laws for discrimination. Just need to say your being discriminated and unfortunately that is abused at times
  13. airmac

    Goldsilver.be refuse to send my order?

    I understand, and like I said can understand the owners point of view. I was referring to this one as I'm trying not to generalize the bad on every buisness owner. Just having an exchange of opinion as it's always possible for me to be wrong. 🙂
  14. airmac

    Goldsilver.be refuse to send my order?

    I can understand the owners side, but as a buisness you still need to inform the client of incurred costs then. I may misunderstand, but I have the impression they didn't tell him how much. Sent a bill or have even said they would take the incurred cost from the current order. Just holding his order ransom. That is not a way to do buisness, even when frustrated. Wouldn't you agree?
  15. airmac

    Goldsilver.be refuse to send my order?

    I've never had a problem with my couple small orders, but does that mean I want to risk my money reading things like this? Nope, no way