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StackerNoob

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Reputation Activity

  1. Like
    StackerNoob reacted to AppleZippoandMetronome in Boycotting GS.be   
    This isn't just a question of bad customer service. The problem (at least the problem I have) is the full on to borderline (depending who you ask) illegal actions GS.be have decided to take against one of their customers. When I first heard of GS.be I did the (IMO) sensible thing of looking for reviews and I was admittedly put off by what I saw on the surface. As I kept looking though I decided that most of the negative reviews were on things like GS.be's attitude or people ordering bullion coins only to be shocked by them coming in bullion condition. In the end I wasn't too phased by these as so many people reported receiving the goods they ordered so that was fine. They've crossed a line here though by acting in the (borderline to full on) illegal way they have. I see their actions and again I have to ask...  if this is how they treat a customer spending €9000 what confidence does that give me for my £500 order? Also as their (borderline to full on) illegal actions seem to be an escalation in how badly they deal with customers one has to ask what else are they willing to do? There is clearly a lack of morality on show there that just flat out makes me uncomfortable.
  2. Like
    StackerNoob got a reaction from Abyss in Queen's Beasts (Gold & Silver) Photo Thread   
  3. Like
    StackerNoob got a reaction from Jamson78 in Silver Deals.....   
    Indeed that is a great price. And it does included all fees and VAT, and you pay direct into a UK bank account so theres no cost there either! Again, these guys do not get enough credit, I just wish they had more stock!
  4. Like
    StackerNoob got a reaction from LogicalStacker in The Influence of YouTube   
    Thanks very much!
    I'll be completely honest here, this is all done with an iPhone 6. I have changed the video capture to 1080p 60fps and it results in surprisingly good video quality. iPhone camaras are by default 720p 30 fps but there is a hidden setting to change that.
    The audio is from the iPhone too! I do have a seperate mic for my other YT channel adventures, but I tend not to bother using it as its a bit of a faff.
    My tripod is actually the worst part of my setup. I used to use a tripod I made myself, but I bought a cheap one on ebay recently. Its fine except you might notice a bit of camara wobble and the base isnt too stable. Something I need to change for sure.
  5. Like
    StackerNoob got a reaction from kimchi in The Influence of YouTube   
    After suggesting this topic for @BackyardBullion a few weeks ago, I finally get round to chatting about this topic from my perspective. Let me know what you think!
     
     
  6. Thanks
    StackerNoob reacted to LogicalStacker in The Influence of YouTube   
    Hey @StackerNoob, that's a great video.
    Love the way your camera manages the autofocus with ease. I have Nikon D5100 with a basic lens and it doesn't do a great job.I am going to upload a video shortly and you will see what I mean.
    What sort of apparatus do you use? Do you use a tripod which is made for POV/unboxing? Do you use an external mic?
    LS
  7. Like
    StackerNoob got a reaction from kimchi in The Influence of YouTube   
    After suggesting this topic for @BackyardBullion a few weeks ago, I finally get round to chatting about this topic from my perspective. Let me know what you think!
     
     
  8. Like
    StackerNoob got a reaction from kimchi in The Influence of YouTube   
    After suggesting this topic for @BackyardBullion a few weeks ago, I finally get round to chatting about this topic from my perspective. Let me know what you think!
     
     
  9. Like
    StackerNoob got a reaction from kimchi in The Influence of YouTube   
    After suggesting this topic for @BackyardBullion a few weeks ago, I finally get round to chatting about this topic from my perspective. Let me know what you think!
     
     
  10. Like
    StackerNoob got a reaction from kimchi in Newbie stacker   
    Im in London myself although I cant claim to be a native! Sounds like you have quite a sizeable stack already!
    gs.be are certainly one of the cheapest, but other good sellers include europeanmint, coininvest and eldoradocoins. I have used them all and have been pleased.
    Glad to have you aboard!
  11. Like
    StackerNoob got a reaction from kimchi in Newbie stacker   
    Im in London myself although I cant claim to be a native! Sounds like you have quite a sizeable stack already!
    gs.be are certainly one of the cheapest, but other good sellers include europeanmint, coininvest and eldoradocoins. I have used them all and have been pleased.
    Glad to have you aboard!
  12. Like
    StackerNoob got a reaction from Kleiner in Goldsilver.be refuse to send my order?   
    Having read the entire thread and in full possession of the facts, I will not be using gs.be again.
    I understand that the OP was the one who broke the contract and that therefore a cancellation fee would be incurred. However, I have a real issue with the fact that this was not explicitly communicated with the OP until after the order had been cancelled. Gs.be are hiding behind their terms of service, which technically they are allowed to do, but in reality this is awful practice. And I’m  it sure what the law says about holding a second contract to ransom because of a previous contract breach, im pretty sure that IS illegal. If they weren’t happy they should not have agreed to the second contract which they have done by shipping part of the order and taking his money for it.
    I have checked and around the time of the 8-10 hour wait between the order being created and then “cancelled”, the price of silver fluctuated between £11.70 and 11.87 per oz. Or in other words, 1.5%. So at the very very most, they could charge a fee of around 150 euros (let’s pretend for the sake of argument that they actually lost anything, which they didn’t at all, the stock didn’t magically get up and leave and return lighter the next day). That would include a small admin fee (I won’t accept anyone trying to tell me that glancing over a shoulder and checking they still had the stock on their shelves cost them anything, they hadn’t shipped the coins so at worst they moved a couple of boxes around a bit).
     
    Im sorry but I have worked in many customer facing roles in my youth and would be sacked on the spot for dealing with a complaint like this. There is zero requirement for this attitude. 
    Seems we have quite a few armchair lawyers in here tonight, and I’m quite shocked that many of you are willing to deal with a business that might talk to you like that if things go wrong.
     
    Anyway that’s my two cents on the matter. I’m still besties with you all 🙂
     
  13. Like
    StackerNoob got a reaction from Kleiner in Goldsilver.be refuse to send my order?   
    Having read the entire thread and in full possession of the facts, I will not be using gs.be again.
    I understand that the OP was the one who broke the contract and that therefore a cancellation fee would be incurred. However, I have a real issue with the fact that this was not explicitly communicated with the OP until after the order had been cancelled. Gs.be are hiding behind their terms of service, which technically they are allowed to do, but in reality this is awful practice. And I’m  it sure what the law says about holding a second contract to ransom because of a previous contract breach, im pretty sure that IS illegal. If they weren’t happy they should not have agreed to the second contract which they have done by shipping part of the order and taking his money for it.
    I have checked and around the time of the 8-10 hour wait between the order being created and then “cancelled”, the price of silver fluctuated between £11.70 and 11.87 per oz. Or in other words, 1.5%. So at the very very most, they could charge a fee of around 150 euros (let’s pretend for the sake of argument that they actually lost anything, which they didn’t at all, the stock didn’t magically get up and leave and return lighter the next day). That would include a small admin fee (I won’t accept anyone trying to tell me that glancing over a shoulder and checking they still had the stock on their shelves cost them anything, they hadn’t shipped the coins so at worst they moved a couple of boxes around a bit).
     
    Im sorry but I have worked in many customer facing roles in my youth and would be sacked on the spot for dealing with a complaint like this. There is zero requirement for this attitude. 
    Seems we have quite a few armchair lawyers in here tonight, and I’m quite shocked that many of you are willing to deal with a business that might talk to you like that if things go wrong.
     
    Anyway that’s my two cents on the matter. I’m still besties with you all 🙂
     
  14. Like
    StackerNoob reacted to AppleZippoandMetronome in Goldsilver.be refuse to send my order?   
    When looking over something like this my concern as a buyer lies ultimately in how GS.be have chosen to handle this. The OP was unquestionably in the wrong with how he handled the first order. The order shouldn't have been put in at all if there was uncertainty over there being funds to cover it. GS.be was completely in the right to pursue damages resulting from having to cancel the order. How they have chosen to deal with that though is the problem for me. By not making a request in any way for damages and instead waiting until a second order is put in then holding those goods as ransom against damages suddenly made up but not explained is completely unacceptable - adding the way this has all been communicated makes it even more unacceptable.
    I am a buyer who might spend the equivalent of £500 to a maximum of maybe £1000 at a time. If this is how they treat customers who place orders in the many thousands of Euros what confidence does that give me as a prospective customer spending significantly less? It is shameful behaviour on the part of GS.be and really shouldn't be tolerated or defended. The OP clearly screwed up but that in no way excuses the way GS.be have chosen to react to this.
  15. Like
    StackerNoob got a reaction from Kleiner in Goldsilver.be refuse to send my order?   
    Having read the entire thread and in full possession of the facts, I will not be using gs.be again.
    I understand that the OP was the one who broke the contract and that therefore a cancellation fee would be incurred. However, I have a real issue with the fact that this was not explicitly communicated with the OP until after the order had been cancelled. Gs.be are hiding behind their terms of service, which technically they are allowed to do, but in reality this is awful practice. And I’m  it sure what the law says about holding a second contract to ransom because of a previous contract breach, im pretty sure that IS illegal. If they weren’t happy they should not have agreed to the second contract which they have done by shipping part of the order and taking his money for it.
    I have checked and around the time of the 8-10 hour wait between the order being created and then “cancelled”, the price of silver fluctuated between £11.70 and 11.87 per oz. Or in other words, 1.5%. So at the very very most, they could charge a fee of around 150 euros (let’s pretend for the sake of argument that they actually lost anything, which they didn’t at all, the stock didn’t magically get up and leave and return lighter the next day). That would include a small admin fee (I won’t accept anyone trying to tell me that glancing over a shoulder and checking they still had the stock on their shelves cost them anything, they hadn’t shipped the coins so at worst they moved a couple of boxes around a bit).
     
    Im sorry but I have worked in many customer facing roles in my youth and would be sacked on the spot for dealing with a complaint like this. There is zero requirement for this attitude. 
    Seems we have quite a few armchair lawyers in here tonight, and I’m quite shocked that many of you are willing to deal with a business that might talk to you like that if things go wrong.
     
    Anyway that’s my two cents on the matter. I’m still besties with you all 🙂
     
  16. Like
    StackerNoob got a reaction from Goldhooked in Goldsilver.be refuse to send my order?   
    Oh I know. It’s the reason I keep coming back, I love this place. I happen to have a PhD myself. I’m simpny saying that probably 10 members have commented in a typically predatory lawyer type of way, the kind that don’t care for the the circumstances, but only for finding the one clause that will mean they win. 
    End of the day, no matter how you frame it, this was an astoundingly poor show from gs.be from the start.
  17. Like
    StackerNoob got a reaction from Kleiner in Goldsilver.be refuse to send my order?   
    Having read the entire thread and in full possession of the facts, I will not be using gs.be again.
    I understand that the OP was the one who broke the contract and that therefore a cancellation fee would be incurred. However, I have a real issue with the fact that this was not explicitly communicated with the OP until after the order had been cancelled. Gs.be are hiding behind their terms of service, which technically they are allowed to do, but in reality this is awful practice. And I’m  it sure what the law says about holding a second contract to ransom because of a previous contract breach, im pretty sure that IS illegal. If they weren’t happy they should not have agreed to the second contract which they have done by shipping part of the order and taking his money for it.
    I have checked and around the time of the 8-10 hour wait between the order being created and then “cancelled”, the price of silver fluctuated between £11.70 and 11.87 per oz. Or in other words, 1.5%. So at the very very most, they could charge a fee of around 150 euros (let’s pretend for the sake of argument that they actually lost anything, which they didn’t at all, the stock didn’t magically get up and leave and return lighter the next day). That would include a small admin fee (I won’t accept anyone trying to tell me that glancing over a shoulder and checking they still had the stock on their shelves cost them anything, they hadn’t shipped the coins so at worst they moved a couple of boxes around a bit).
     
    Im sorry but I have worked in many customer facing roles in my youth and would be sacked on the spot for dealing with a complaint like this. There is zero requirement for this attitude. 
    Seems we have quite a few armchair lawyers in here tonight, and I’m quite shocked that many of you are willing to deal with a business that might talk to you like that if things go wrong.
     
    Anyway that’s my two cents on the matter. I’m still besties with you all 🙂
     
  18. Like
    StackerNoob got a reaction from Kleiner in Goldsilver.be refuse to send my order?   
    Having read the entire thread and in full possession of the facts, I will not be using gs.be again.
    I understand that the OP was the one who broke the contract and that therefore a cancellation fee would be incurred. However, I have a real issue with the fact that this was not explicitly communicated with the OP until after the order had been cancelled. Gs.be are hiding behind their terms of service, which technically they are allowed to do, but in reality this is awful practice. And I’m  it sure what the law says about holding a second contract to ransom because of a previous contract breach, im pretty sure that IS illegal. If they weren’t happy they should not have agreed to the second contract which they have done by shipping part of the order and taking his money for it.
    I have checked and around the time of the 8-10 hour wait between the order being created and then “cancelled”, the price of silver fluctuated between £11.70 and 11.87 per oz. Or in other words, 1.5%. So at the very very most, they could charge a fee of around 150 euros (let’s pretend for the sake of argument that they actually lost anything, which they didn’t at all, the stock didn’t magically get up and leave and return lighter the next day). That would include a small admin fee (I won’t accept anyone trying to tell me that glancing over a shoulder and checking they still had the stock on their shelves cost them anything, they hadn’t shipped the coins so at worst they moved a couple of boxes around a bit).
     
    Im sorry but I have worked in many customer facing roles in my youth and would be sacked on the spot for dealing with a complaint like this. There is zero requirement for this attitude. 
    Seems we have quite a few armchair lawyers in here tonight, and I’m quite shocked that many of you are willing to deal with a business that might talk to you like that if things go wrong.
     
    Anyway that’s my two cents on the matter. I’m still besties with you all 🙂
     
  19. Like
    StackerNoob got a reaction from Kleiner in Goldsilver.be refuse to send my order?   
    Having read the entire thread and in full possession of the facts, I will not be using gs.be again.
    I understand that the OP was the one who broke the contract and that therefore a cancellation fee would be incurred. However, I have a real issue with the fact that this was not explicitly communicated with the OP until after the order had been cancelled. Gs.be are hiding behind their terms of service, which technically they are allowed to do, but in reality this is awful practice. And I’m  it sure what the law says about holding a second contract to ransom because of a previous contract breach, im pretty sure that IS illegal. If they weren’t happy they should not have agreed to the second contract which they have done by shipping part of the order and taking his money for it.
    I have checked and around the time of the 8-10 hour wait between the order being created and then “cancelled”, the price of silver fluctuated between £11.70 and 11.87 per oz. Or in other words, 1.5%. So at the very very most, they could charge a fee of around 150 euros (let’s pretend for the sake of argument that they actually lost anything, which they didn’t at all, the stock didn’t magically get up and leave and return lighter the next day). That would include a small admin fee (I won’t accept anyone trying to tell me that glancing over a shoulder and checking they still had the stock on their shelves cost them anything, they hadn’t shipped the coins so at worst they moved a couple of boxes around a bit).
     
    Im sorry but I have worked in many customer facing roles in my youth and would be sacked on the spot for dealing with a complaint like this. There is zero requirement for this attitude. 
    Seems we have quite a few armchair lawyers in here tonight, and I’m quite shocked that many of you are willing to deal with a business that might talk to you like that if things go wrong.
     
    Anyway that’s my two cents on the matter. I’m still besties with you all 🙂
     
  20. Like
    StackerNoob got a reaction from Kleiner in Goldsilver.be refuse to send my order?   
    Having read the entire thread and in full possession of the facts, I will not be using gs.be again.
    I understand that the OP was the one who broke the contract and that therefore a cancellation fee would be incurred. However, I have a real issue with the fact that this was not explicitly communicated with the OP until after the order had been cancelled. Gs.be are hiding behind their terms of service, which technically they are allowed to do, but in reality this is awful practice. And I’m  it sure what the law says about holding a second contract to ransom because of a previous contract breach, im pretty sure that IS illegal. If they weren’t happy they should not have agreed to the second contract which they have done by shipping part of the order and taking his money for it.
    I have checked and around the time of the 8-10 hour wait between the order being created and then “cancelled”, the price of silver fluctuated between £11.70 and 11.87 per oz. Or in other words, 1.5%. So at the very very most, they could charge a fee of around 150 euros (let’s pretend for the sake of argument that they actually lost anything, which they didn’t at all, the stock didn’t magically get up and leave and return lighter the next day). That would include a small admin fee (I won’t accept anyone trying to tell me that glancing over a shoulder and checking they still had the stock on their shelves cost them anything, they hadn’t shipped the coins so at worst they moved a couple of boxes around a bit).
     
    Im sorry but I have worked in many customer facing roles in my youth and would be sacked on the spot for dealing with a complaint like this. There is zero requirement for this attitude. 
    Seems we have quite a few armchair lawyers in here tonight, and I’m quite shocked that many of you are willing to deal with a business that might talk to you like that if things go wrong.
     
    Anyway that’s my two cents on the matter. I’m still besties with you all 🙂
     
  21. Like
    StackerNoob got a reaction from Goldhooked in Goldsilver.be refuse to send my order?   
    Oh I know. It’s the reason I keep coming back, I love this place. I happen to have a PhD myself. I’m simpny saying that probably 10 members have commented in a typically predatory lawyer type of way, the kind that don’t care for the the circumstances, but only for finding the one clause that will mean they win. 
    End of the day, no matter how you frame it, this was an astoundingly poor show from gs.be from the start.
  22. Like
    StackerNoob reacted to blackadder in Goldsilver.be refuse to send my order?   
    Perhaps if they dealt with him with better customer service,Explained there was a cancellation fee to a price more around which you stated in your other post.None of this thread would of happened,and thus a possibility for them to lose even more customers and money then what they claim he owes them
  23. Like
    StackerNoob got a reaction from Goldhooked in Goldsilver.be refuse to send my order?   
    Oh I know. It’s the reason I keep coming back, I love this place. I happen to have a PhD myself. I’m simpny saying that probably 10 members have commented in a typically predatory lawyer type of way, the kind that don’t care for the the circumstances, but only for finding the one clause that will mean they win. 
    End of the day, no matter how you frame it, this was an astoundingly poor show from gs.be from the start.
  24. Like
    StackerNoob got a reaction from Kleiner in Goldsilver.be refuse to send my order?   
    Having read the entire thread and in full possession of the facts, I will not be using gs.be again.
    I understand that the OP was the one who broke the contract and that therefore a cancellation fee would be incurred. However, I have a real issue with the fact that this was not explicitly communicated with the OP until after the order had been cancelled. Gs.be are hiding behind their terms of service, which technically they are allowed to do, but in reality this is awful practice. And I’m  it sure what the law says about holding a second contract to ransom because of a previous contract breach, im pretty sure that IS illegal. If they weren’t happy they should not have agreed to the second contract which they have done by shipping part of the order and taking his money for it.
    I have checked and around the time of the 8-10 hour wait between the order being created and then “cancelled”, the price of silver fluctuated between £11.70 and 11.87 per oz. Or in other words, 1.5%. So at the very very most, they could charge a fee of around 150 euros (let’s pretend for the sake of argument that they actually lost anything, which they didn’t at all, the stock didn’t magically get up and leave and return lighter the next day). That would include a small admin fee (I won’t accept anyone trying to tell me that glancing over a shoulder and checking they still had the stock on their shelves cost them anything, they hadn’t shipped the coins so at worst they moved a couple of boxes around a bit).
     
    Im sorry but I have worked in many customer facing roles in my youth and would be sacked on the spot for dealing with a complaint like this. There is zero requirement for this attitude. 
    Seems we have quite a few armchair lawyers in here tonight, and I’m quite shocked that many of you are willing to deal with a business that might talk to you like that if things go wrong.
     
    Anyway that’s my two cents on the matter. I’m still besties with you all 🙂
     
  25. Like
    StackerNoob got a reaction from Kleiner in Goldsilver.be refuse to send my order?   
    Having read the entire thread and in full possession of the facts, I will not be using gs.be again.
    I understand that the OP was the one who broke the contract and that therefore a cancellation fee would be incurred. However, I have a real issue with the fact that this was not explicitly communicated with the OP until after the order had been cancelled. Gs.be are hiding behind their terms of service, which technically they are allowed to do, but in reality this is awful practice. And I’m  it sure what the law says about holding a second contract to ransom because of a previous contract breach, im pretty sure that IS illegal. If they weren’t happy they should not have agreed to the second contract which they have done by shipping part of the order and taking his money for it.
    I have checked and around the time of the 8-10 hour wait between the order being created and then “cancelled”, the price of silver fluctuated between £11.70 and 11.87 per oz. Or in other words, 1.5%. So at the very very most, they could charge a fee of around 150 euros (let’s pretend for the sake of argument that they actually lost anything, which they didn’t at all, the stock didn’t magically get up and leave and return lighter the next day). That would include a small admin fee (I won’t accept anyone trying to tell me that glancing over a shoulder and checking they still had the stock on their shelves cost them anything, they hadn’t shipped the coins so at worst they moved a couple of boxes around a bit).
     
    Im sorry but I have worked in many customer facing roles in my youth and would be sacked on the spot for dealing with a complaint like this. There is zero requirement for this attitude. 
    Seems we have quite a few armchair lawyers in here tonight, and I’m quite shocked that many of you are willing to deal with a business that might talk to you like that if things go wrong.
     
    Anyway that’s my two cents on the matter. I’m still besties with you all 🙂