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ChardsCoinandBullionDealer

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About ChardsCoinandBullionDealer

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  • Website URL
    https://www.chards.co.uk/

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  • Location:
    Blackpool

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  1. Hi I have updated this post as we need to discuss with our director before making a final decision on what we are doing. Will provide an update in due course. Ian
  2. @sovereignsteve really appreciate the feedback and I will certainly take it to the management meeting for consideration. In an ideal world we would always deal in person as much more can be achieved with a conversation and viewing the coins in person. The internet in general is amazing but it does make communication slightly more tricky. We will review this with an aim of simplicity and consistency in messages we send out.
  3. Good afternoon, I have now seen the coins in question and can confirm they will be sold as "grade C" as they do not qualify as bullion. We used to accept any condition coin as bullion as long as it was within the weight tolerance but this generated too many complaints as customers expect high condition coins even for a bullion purchase. Post wise I will certainly strive to make any more posts more accurate. If it is any consolation I have taken on board the feedback and updated the selling pages to explain the quality check and make it more obvious to call us prior to sending coins in. Hopefully this prevents re-occurrence. Ian
  4. Hi @HelpingHands Yes we can only pay the price if we can re sell them as bullion sovereigns often coins come in too damaged to resell as such. I must ensure my wording reflects this as normally we write "up to 100%" so my first message here was not ideal. We do write "up to" a price on our selling page @sovereignsteve this is under the product but perhaps I need to write this out underneath to. We try our best not to mislead anyone..... I cannot comment on your exact coins as I have not seen them here today but my team advise me we did pay 100% for some of them. When customers call up or speak to our staff prior to sending in coins we always explain this (I hope we are consistent) and you received this service please confirm so I can feedback accordingly. Thanks, Ian
  5. Ok apologies my comments took the conversation this way it wasn't intended at the outset. The points made have been taken on board for the future. Ian
  6. Appreciate your comments, it is not a reaction at all to any discussion here and its not an attempt to bad mouth anyone as I have pointed out the original sovereign ad was in fact a good deal. Aggressive marketing is just not our thing but each to their own .... respectively we don't use pushy tactics and price competitively on many products where we can. Ian
  7. Morning, Yes our sale items are a pick and mix of products that we accumulate so they will change and at times will suit some people more than others, that said plenty of items are going out so it must just be our pick this time not suiting your fancy @Fastnick. Out of curiosity what is it your interested in and when I am going through stock I will try and make a note for future promotions. Regarding H&B and Buckingham Collection and their promotions one has to be careful as they can be misleading. The initial advert is often a good deal as was the case for the recent sovereign but it is likely this was a loss leader to get you on their mailing lists with new GDPR requirements. H&B are very much a fan of up selling products after registering an interest to flog them more expensive over priced coins like the proof sovereign - we already know this is their ploy but it was also reported here on the forum. We refrain from this type of marketing and aim to sell coins in an honest way, so if the deal seems too good to be true do ask yourself why first..... @Nick1368Just went to check the price at Sharespixley as we do like to be very competitive on Britannia's, and I can only find this product for "pre-2013 Brits" selling from £1019 - https://www.sharpspixley.com/pre-owned-1oz-gold-britannia-mixed-dates. If you have a link please pass it over. Our comparative products are our newly minted Brit (last 5 years) are from £1016 and secondary market brits from £1005.... links at the bottom. Dated coins will attract a higher premium than a pick and mix if this answers your question....... Thanks, Ian https://www.chards.co.uk/gold-britannia-coin/1oz-gold-britannia/bullion/1047 https://www.chards.co.uk/gold-britannia-1-ounce-coin/britannia-bullion-coin-pre-owned/2759
  8. Our Spring Sale is live! Let us know what you think!
  9. No, we're not joking! Our Spring Sale starts Monday 1st April at 10am. We've delved deep in our vaults to find items which haven't been on sale before - including gold medallions, palladium, CGT exempt gold and much more. You can view all the offers here - https://www.chards.co.uk/sale .
  10. aha thank you for the invite..... if flying in person is cheaper than post consider it done! haha We have been humming and harring for a while but only officially launched the service. Feel free to PM me if you want to get a quote for the US or whatever or mention my name if you ring up.
  11. haha yes its not quite a visit in person though we have been known to do this in the past! The US is not out of the question @CadmiumGreen we would just have to agree postage costs as understandably we couldn't offer the UK rates. There is no barrier in terms of geography, value of coins, quantity or weight with our service :D I might make this more clear on the page but its good to know we have potential customers in the US after only 3 weeks of the new service...... Thanks, Ian
  12. Good afternoon! Just letting you know we've increased our buying price on Sovereigns. We're now paying 100% of the intrinsic value! To see how much we're currently paying, have a look at our sovereign selling page or visit our live gold price page for up to date metal prices. We're also offering a new new distance buy in service meaning you can sell to us without leaving your house! EDIT: Based on feedback we have adjusted our buy in prices to 98% as of today (9th April). Please call us prior to sending in any coins as our buy in prices change regularly and this post may not be accurate.
  13. Morning, I thought I would inject a little advice for buying silver in the UK........keep your eye open for pre-owned (secondary market) silver as you will only pay the VAT on the profit made by the dealer. You can pick up some great coins at great prices. They are very popular so you have to be quick......we bought in just over 5000 silver maples and within 5 days they were gone! Here's an explainer - https://www.chards.co.uk/blog/special-scheme-silver/259 These are all our secondary market silver products - https://www.chards.co.uk/products/special-scheme-silver as you can see they are out of stock so set up an email reminder! If you can buy pre-owned CGT exempt coins its a double wammy benefit. That is if capital gains tax is an issue for you..... Happy silver hunting! Ian
  14. Hello! We're just letting you know about our exciting collection service! You can now sell to us without even leaving your home! It's tracked, tamper-proof and fully insured - we'll even supply packaging material and labels. You can find out more here, or phone us on 01253 343081.
  15. Hi everyone. Just thought we'd share a pretty big update with you all. We're now offering a door-to-door collection service for selling to us. It's fully insured and trackable - great for if you're not near our Blackpool showroom or if you have high value items to sell. If you're interested, just let us know. You can find out all about it here.