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Shep

Member
  • Content Count

    5
  • Joined

  • Last visited

  • Feedback

    100%
  • Country

    United Kingdom

Profile Information

  • Gender
    Male
  • Location:
    UK
  • Stacker/Collector:
    Stacker

What I am collecting / Investing in.

  • What I am collecting / Investing in.
    Bullion Sovereigns and 1/4 oz British gold coins.

Recent Profile Visitors

404 profile views
  1. I bought a sovereign and received a free half sov (thanks) from TBC. @TheBuckinghamCollection As I have alluded to previously, I feel the way you deal with customers will win you few friends on this forum. Customers can be a pain in the a*se, but it’s better to act like the bigger man and keep your hot headed reactions out of view of potential customers.
  2. Shep

    Pccb sovereign

    I’m by no means an expert on the subject but there are a couple of things that appear slightly off to me. 1. Colour - looks too brassy for a sovereign (although hard to judge with poor quality images). 2. Both the obverse and reverse look like they are lacking detail (again poor image quality doesn’t help). 3. The item description reads as if it’s a disclaimer for the item being fake. 3. A quick google search will show you these “PCCB” graded coins are often associated with fakes. Hope that’s of some help in lieu of a better response.
  3. I think there is a way to deal with disgruntled customers tactfully. They have shown on a few occasions now that their method involves hot headed responses that may make potential customers wary in dealing with them. I appreciate the situation and that what they are trying to do to remedy it is very generous indeed. However, given the fact that they have previously been extremely poor when it comes to communicating with customers I think they ought to be a little more understanding with shiny89s frustration when he rightly or wrongly thought his emails were being ignored.
  4. I appreciate you’re defending your company but airing your grievances with your customers in public makes for uncomfortable viewing.