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BackyardBullion

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  • Posts

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Everything posted by BackyardBullion

  1. That's going to have to come from those that were affected. They told me there were some that were directly affected by the emails and had impacts on the bidding. Good to know they have been trying to resolve this on a case by case basis though. Should never have happened in the first place, but its good to get some accountability from them.
  2. WE WON - The Royal Mint Formally Apologies For Their Underhanded Auction Tactics!
  3. The Royal Mint Apologises!! Starts “The Royal Mint sincerely apologises to our customers for issues regarding our recent silent auction, closing Sunday 17th March 2024. “We accept that a silent auction is just that - and we should not have issued communications to bidders whilst the auction was still live. We have taken steps internally to ensure that this does not happen again. “We have reviewed the impact of this communication on the outcome of the auction, and we have been liaising directly with affected bidders. Each has been offered a solution that works for them, based on their individual cases. “The trust of our customers is fundamental to our business, and we are sorry that we fell short of expectations.” Ends
  4. Be careful not to put more value than the insurance on the package. If you put £3000 worth in a £2500 value package it could invalidate any claims you need to make. Split them up. As Spyder said though, no need to tell post office staff what is inside and make sure to package well.
  5. Well, my offer I messaged is only valid for payment on delivery.
  6. Testing My Gold & Silver Once Again - Sigma Metalytics Pro Mini Review!
  7. Point 1: The Royal Mint's Website is absolutely usless. However, when you placed the order hopefully you had an order confirmation email? Point 2: You are correct, they wont accept a return for bullion products Point 3: If you need a formal invoice to help your claim then get in touch with customer services and they should give you one, by law they have to. Point 4: I have shipped gold to Ireland without issue. When declared correctly with the right customs codes it works smoothly. Don't give up hope!
  8. I would not be surprised if the Royal Mint have made a boo boo and put the incorrect customs code on the package. Seems like a very Them thing to do.
  9. I think you will be able to sucessfully challenge this. You might have a lengthy battle with the ROI customs department, but it is possible.
  10. I have fired an email off asking for all the coins I have bought to be returned and refunded.
  11. Statement from The Royal Mint in regards the Silent Auction Situation Starts “We have received feedback on an email sent to bidders of The Royal Mint’s silent auction on Sunday 17th March, 2024. The intention of the communication was to keep bidders informed relating to their bids, however, we understand that some recipients of the email felt that it was not in the spirit of a silent auction - and we apologise for this. We are currently reviewing the outcome of the auction and will be updating bidders on next steps as soon as we can.” Ends
  12. Me right now trying to juggle all the different Royal Mint Scandals/crusades....
  13. I am expecting a statement from the royal mint soon regarding the not so silent auction situation. Watch this space.
  14. Better on the 5 oz, will have a close look with the camera when I do a video but so far so good
  15. Arrived and happy to report great condition to my eyes. Also, wowzer, the 5 oz is STUNNING
  16. Thanks, I have acually reached out to my MP for a meeting. Will see where the land lies if that ever comes to pass.
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