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Is this all post offices? Was in my local one today and they didn't mention it. Their hours are reduced, but that's fine. Mind you, my local one is situated in a convenience store. Maybe this applied to stand alone post offices?
They use a loophole by phrasing it like this:
"As with silver, VAT on platinum, palladium and rhodium is only charged upon taking delivery of your order. If you store your purchase with us, you will not be charged VAT unless delivery takes place."
VAT only gets added once you decide to take delivery instead of storage during the order phase.