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Any experience with bullion rock


morezone

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Any of you guys ever buy direct from them.

I've tried to make a purchase and they cancelled the order. I was told it didn't process properly so made another order only to be cancelled again. I assumed it was because I used a credit card so made another order using a debit card. Again they cancelled the order.

WTF??

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I can't figure out why they'd cancel my orders. Not even a courtesy email to say why. I had to check myself after hearing nothing for days.

It's not the buying experience I would expect from such a company. They are under no obligation to sell to me but a polite email would be nice.

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Definitely seems like a system error on their part, might be worth giving it a couple of days before trying again or even emailing them explaining the problem. It sucks, but they are how they are.

 

Presumably you're buying gold right? Hopefully not the 2012 sovereign design, that looks attrocious ;)

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  • Founder & Administrator

email them and see. This member is an official representative of bullion rock, you could try giving him a PM. http://thesilverforum.com/user/11-sam/

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I've sent an email and just waiting on a response.

I just wanted a couple of 1/10th gold and 1oz silver for my collection. I prepaid the VAT on the silver anyway. Cheaper than paying Royal Mail £8 to process it.

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