chard

[BackyardBullion]

10 minutes ago, augur said:

It is simply about a fair approach: if Eva uses your type of language, everyone is outraged – you seem to find this totally acceptable from the customers side. 

+1

[KDave]

Yes I don't see the issue now that the order is confirmed to be honoured. 

[Fivepoundfred]

I do not like " sourced " coins, i like to pay my money and take the coin. There seems to be one or two dealers appearing that use a " sourcing " method and there have been problems with people actually not getting what they have ordered because the company could not find stock anywhere to "source" and i am not quite sure how RM "sourcing" works and what quality you are guaranteed for example with a ten year old " sourced" proof coin ? 

 

[ilovesilverireallydo]

5 hours ago, WealdenWoodsman said:

Exactly, there's a lot of arse licking going on here....

I think that’s harsh. People are stating their own opinions and just like you have the right to air them without name calling bud. 

Do I agree the delay without communication is unfair? Yes. 

Should the custome have been allowed to cancel? Yes. 

Do I see it from @ChardLizzie point of view? Yes. 

Personally I have never bought anything from Chards, primarily cause I can source what I want cheaper. But would I be willing to wait months for a cheap purchase? Yes. 

I have waited months for some stuff, and was prepared for it as I tell my sources what prices I want, and even prepay when necessary. 

[WealdenWoodsman]

1 hour ago, ilovesilverireallydo said:

I think that’s harsh. People are stating their own opinions and just like you have the right to air them without name calling bud. 

Do I agree the delay without communication is unfair? Yes. 

Should the custome have been allowed to cancel? Yes. 

Do I see it from @ChardLizzie point of view? Yes. 

Personally I have never bought anything from Chards, primarily cause I can source what I want cheaper. But would I be willing to wait months for a cheap purchase? Yes. 

I have waited months for some stuff, and was prepared for it as I tell my sources what prices I want, and even prepay when necessary. 

Again I stand by my comments. I feel there are a number of people who believe that certain companies can do no wrong, you can see it when you look through similar cases of customer service issues on the forum. When 'their' company messes up (in some cases quite spectacularly) they seem to completely ignore the fault and in some cases actually berate the customer/OP.

Yet when another company treats a customer similarly they are more than happy to voice there concerns over the service which had been provided. Its plain hypocritical.

Even though I have used Chards in the past (I won't anymore I might add) I don't let that constrain me from speaking my mind and questioning the validity of a response and how they choose to do business with customers.  The same applies for any other company I feel has done wrong by an individual, after all there is nothing to say that I or someone I know will not be next to have issues.

 

 

[KDave]

But the issue has been resolved. You bought coins from chards knowing full well the coins had to sourced, or you didn't read before buying. I appreciate you highlighting this issue to us here though, but it is now clearly resolved. 

You will get your coins eventually. Gold is a long term investment what does it matter how long it takes to get them if you know you will get them. If you want to cash in, you can - chards will buy them back before they are even sent out.

[BackyardBullion]

1 hour ago, WealdenWoodsman said:

Again I stand by my comments. I feel there are a number of people who believe that certain companies can do no wrong, you can see it when you look through similar cases of customer service issues on the forum. When 'their' company messes up (in some cases quite spectacularly) they seem to completely ignore the fault and in some cases actually berate the customer/OP.

Does not give you the right to be confrontational and rude about and towards members of this forum though.

You don't see others calling you names do you...

[WealdenWoodsman]

28 minutes ago, BackyardBullion said:

Does not give you the right to be confrontational and rude about and towards members of this forum though.

You don't see others calling you names do you...

I don't consider my phrasing to be rude at all. Where I'm from you say it how it is and that is the best way to describe it IMO.

Perhaps the forum needs a 'safe space'?

[oliversw5]

17 minutes ago, WealdenWoodsman said:

I don't consider my phrasing to be rude at all. Where I'm from you say it how it is and that is the best way to describe it IMO.

Perhaps the forum needs a 'safe space'?

Actually, I'd consider paying the extra to sell on here if here was a safe space  

[BackyardBullion]

17 minutes ago, WealdenWoodsman said:

I don't consider my phrasing to be rude at all. Where I'm from you say it how it is and that is the best way to describe it IMO.

Perhaps the forum needs a 'safe space'?

Sorry, but this is not an excuse or valid reason to say the things you said - even if the context is meant differently.

I get hateful and anti-Semitic comments on my YouTube channel - they probably use that phrasing all the time but that does not make it right to do so.

Perhaps you should have a think about how and what you say and consider others opinions and understanding of those type of terms before using them.

The forum should be a safe place, not need a safe place.

 

[WealdenWoodsman]

9 minutes ago, BackyardBullion said:

Sorry, but this is not an excuse or valid reason to say the things you said - even if the context is meant differently.

I get hateful and anti-Semitic comments on my YouTube channel - they probably use that phrasing all the time but that does not make it right to do so.

Perhaps you should have a think about how and what you say and consider others opinions and understanding of those type of terms before using them.

The forum should be a safe place, not need a safe place.

 

That escalated very quickly... I'm not quite sure what you are inferring?

The 'safe space' was tongue in cheek, as others above have realised.

 

[BackyardBullion]

2 minutes ago, WealdenWoodsman said:

That escalated very quickly... I'm not quite sure what you are inferring?

 

That your excuse for being rude because you are rude in your everyday life is not acceptable

[oliversw5]

*sigh* 

I am sodding off back to facebook

 

For what its worth I do sell sovs, they are cheaper and you won't get any lacklustre reason why I fail because I accept accountability. 

 

[WealdenWoodsman]

3 minutes ago, BackyardBullion said:

That your excuse for being rude because you are rude in your everyday life is not acceptable

I think it might be best to leave this here.

[BackyardBullion]

7 minutes ago, WealdenWoodsman said:

I think it might be best to leave this here.

Sounds good to me

[sixgun]

i find it interesting how these complaint topics drag on and excite heated emotions.

We have had a number in the recent past. i remember GS.be, Atkinson's and now Chard. Those starting the threads have to some extent or other got a valid point to make. To alert other members to a problem is useful. Here Chard is forward selling coins. Selling coins they have not got, so if there is a big order comes in it can take time to fill pre-existing orders. The price is fixed but the delivery date is not. This needs to be borne in mind when placing orders.

Those starting these threads however often have a real dig at the dealer. We then see some members agreeing with the OP. Then there are others who post a less sympathetic view, often supportive of the dealer, as i suspect they feel the original post(s) were unfair and too brutal. We quickly develop opposing sides and a scrap ensues. Not unusually this starts to get personal.

In general it is unusual for the personal insults to go over the top. i can only remember one time in the recent past where members remarked on how OTT insults had become. i reported the thread as it did not present a good impression of the forum and this community. We should be able to have hearty discussions with strongly differing views - there should be no snowflake safe spaces, we are all grown ups here but vicious gutter language is beyond the pale.

2 hours ago, BackyardBullion said:

I get hateful and anti-Semitic comments on my YouTube channel - they probably use that phrasing all the time but that does not make it right to do so.

i have watched and enjoyed most of your videos - i cannot for the life of me think why hateful comments would be posted but there are some fiendish trolls on youtube. "and anti-Semitic comments" that is most mysterious.

[BackyardBullion]

23 minutes ago, sixgun said:

I have watched and enjoyed most of your videos - i cannot for the life of me think why hateful comments would be posted but there are some fiendish trolls on youtube. "and anti-Semitic comments" that is most mysterious.

Well said on your whole post.

I agree with your take and healthy discussion is great.

As to my comments on anti-Semitism. There are a lot of trolls out there. I used this example in my comment as an extreme example of people saying things that they see as acceptable but others really don't.  YouTube is actually very good at identifying hateful comments and often puts them to one side for me to monitor before they go public so they never see the light of day and I immediately report all of these kind of anti-Semitic comments. They are by far and away the most common on my channel - often relating to banking, bankers and the Jewish community.

I think this thread needs to be looked at and put to bed by a moderator at this stage though as we are now considerably off topic 

 

[jonrms]

Agreed Can a Moderator please remove this thread, 

 

Sorry to step in. But it's not a good representation of the forum

[BackyardBullion]

@HelpingHands @morezone @ChrisSIlver

Can we have this thread locked down?

[swAgger]

Not sure i go along with complete removal. Moderate and chop certain content perhaps but the thread is valid, and so are a lot of the comments.

[HelpingHands]

It's looks like it's ran out of fuel.   Surely there is nothing else worth adding at this point.

 

[BackyardBullion]

5 minutes ago, HelpingHands said:

It's looks like it's ran out of fuel.   Surely there is nothing else worth adding at this point.

 

I think a quick review would help. A lot of this content went off topic.

[Cornishfarmer]

I had problems with chards a few years ago but to be fair they sorted out and was happy with the outcome.

my question to @ChardLizzie, how big was this order? You seem to be a big coin dealer so it must be a huge order.    Also I’m a farmer and if I haven’t got anything I have other people I borrow from until mine turns up an vice versa, couldn’t to say to another dealer, can I trade some sovs and next month straighten up?

[999magnum]

Silver is $16.29. What the funkity funk is the problem here???

 

I feel right at home in this thread. On my posts, usually about a coin, people soon start talking about how to filet a salmon.

[fehk2001]

2 hours ago, BackyardBullion said:

I think a quick review would help. A lot of this content went off topic.

I am enjoying this thread   I never see you gone mad before