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Chard "at it" again


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I have just opened my order from Chard and was horrified to see the condition of the 2 free gold chocolate coins. There is a clear dink on the top left hand corner of the gold 10p and lower left of the gold 5p (see pic, will provide more if required). I am yet to check the sovereigns however it doesn't really matter - my ordering experience is already tainted. Suggestions of next step??

..... Thanks for the usual great service @ChardLizzie. The Blackpool stick of rock with one of my orders was nice but to receive 2 extra gold coins with my order (albeit chocolate) is something else.

 

 

Chard1.JPG

Currently stacking 10oz Unas and Britannia bars 

 

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4 minutes ago, onlyroadtoheaven said:

I have just opened my order from Chard and was horrified to see the condition of the 2 free gold chocolate coins. There is a clear dink on the top left hand corner of the gold 10p and lower left of the gold 5p (see pic, will provide more if required). I am yet to check the sovereigns however it doesn't really matter - my ordering experience is already tainted. Suggestions of next step??

..... Thanks for the usual great service @ChardLizzie. The Blackpool stick of rock with one of my orders was nice but to receive 2 extra gold coins with my order (albeit chocolate) is something else.

 

 

Chard1.JPG

That was so funny, you had me for a moment!

 

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3 hours ago, onlyroadtoheaven said:

I have just opened my order from Chard and was horrified to see the condition of the 2 free gold chocolate coins. There is a clear dink on the top left hand corner of the gold 10p and lower left of the gold 5p (see pic, will provide more if required). I am yet to check the sovereigns however it doesn't really matter - my ordering experience is already tainted. Suggestions of next step??

..... Thanks for the usual great service @ChardLizzie. The Blackpool stick of rock with one of my orders was nice but to receive 2 extra gold coins with my order (albeit chocolate) is something else.

 

 

Chard1.JPG

Next step? Send the sovereigns to me, I’ll spare you further disappointment.

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