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Alex

My Atkinsons Bullion Experience

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I paid for 1 oz buffalo coin Friday and requested best condition,I even told them that I collect coins for their numismatic value.They did not deliver the coin Saturday nor Monday or Tuesday.I have tried to contact them Monday but they did not answer to my mails.Managed to contact them Tuesday and said they ''forgot'' to send my coin.I received my coin Wednesday but just discovered it has a small black hole just above the buffalo forehead.It is visible to the naked eye and under the magnifying glass  it looks like the ''Grand Canyon''.

I have sent an email to them and asked for a replacement ,I hope they will accept even if I have to pay for the postage.I am an avid collector and I must say that I am shocked how poor their service is.I pay a high premium for coins and I expect more than ''scrap gold''.It think it was pre-owned ,tested then sold as ''new''.

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Edited by Alex
Updated with pictures

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7 minutes ago, fehk2001 said:

 

I think most of us when we buy a coin  we will request best possible condition anyway ?

please hands up as well if you do 

Indeed,but I specifically told them what I want and expect to receive before I placed the order and that makes it very frustrating.

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And on the obverse there are 2 patches that are a bit reddish,not very strong/obvious but i think it has been tested with acid.I dont think a gold coin would tone that fast in a year

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1 minute ago, Alex said:

And on the obverse there are 2 patches that are a bit reddish,not very strong/obvious but i think it has been tested with acid.I dont think a gold coin would tone that fast in a year

gold shouldn't tone, you have a pic?

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1 minute ago, fehk2001 said:

Gold do tone :ph34r:  I got 2012 bullion with red dot last year from braid and co

i should say with copper contents more likely 

oh right, not owned gold long enough to find out, always heard that gold doesn't tone, is it the copper that tones in the 22ct etc. or does 999 gold tone too?

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2 hours ago, DaveWheat89 said:

oh right, not owned gold long enough to find out, always heard that gold doesn't tone, is it the copper that tones in the 22ct etc. or does 999 gold tone too?

24ct tones to. I had a 24ct britannia from atkinsons a while ago and asked about rust like marks on it and was told its just some toning.

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This is why I don’t use Atkinson’s, had a new queens beasts lion that was in a shocking state, their excuse is it’s bullion.     If they sold at bullion prices I’d understand

shoddy to me. Shouldn’t need good customer service if the product is as stated to begin with

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I would have been ashamed if I sent that out to a customer. I have never had any issues with them but I am certain that they will try and get this sorted as quickly as possible. Bear in mind they might be closed over the Christmas and New Year so it might not be instant.

Edited by WealdenWoodsman

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Mistakes happen, people are pretty useless in general, forgetful being one of the better traits :P - that said as a coin dealer Atkinsons have a good track record and they will sort you a new coin I would be very surprised if not. There are dealers where this specific mistake does happen a bit too frequently for my liking (sending out rubbish and charging a premium) but there are plenty of dealers to choose from should that become the case. 

 

 

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6 minutes ago, Kman said:

Does a modern 1 oz gold Buffalo have any numismatic value?

I have seen some graded as MS70.It will have a numismatic value in the future.

Gold Buffalo Bullion Coin Mintage

Date 1 oz.
2006 337,012
2007 136,503
2008 189,500
2009 200,000
2010 209,000
2011 250,000
2012 100,000
2013 198,500
2014 180,500
2015* 220,500
2016* 219,500
Edited by Alex

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